PA Child Support Website

Dear Child Support Customer, The PA Child Support Web site, PA Child Support Website, is a highly secure Web site that provides a one stop shop for child support information. This new Website is available to you and others such as employers, Domestic Relations Section users, court users, and the general public. This Website replaces pachildsupport.com. Although the pachildsupport.com Website will exist for a period of time, it will simply serve as a link to the Website. After several months, pachildsupport.com will go away. Registration for the Website will be similar to the registration process for pachildsupport.com.

If I am the payee (i.e. person receiving the child support), how can this Website help me?

  1. The PA Child Support Web site allows you to view the following information:
    • Last 5 payments sent to you
    • The amount of child support you are owed
    • Last 5 events that have occurred on your case (e.g. failure to comply hearing, etc.)
    • Future scheduled activities (e.g. conference to modify order)
    • Frequently Asked Questions and Answers
    • Form for direct deposit
  2. It allows you to submit changes to your mailing and email addresses, and make corrections to your date of birth (DOB).

Why should I use the State Website?

  1. You can obtain child support information any time during the day or night seven (7) days a week.
  2. By keeping your address current you can ensure that child support payments and all of your forms and notices are sent to the correct address.

If I am the payor (i.e. person paying the child support), how can this Website help me?

  1. The PA Child Support Web site allows you to view the following information:
    • Last 5 payments credited to you
    • Amount of child support due for the current month and your arrears balance
    • Last 5 events that have occurred on your case (e.g. failure to comply hearing, etc.)
    • Future scheduled activities (e.g. conference to modify order)
    • Frequently Asked Questions and Answers
    • Regular Automatic Withdrawal (RAW) form for direct debit
  2. It allows you to submit changes to your mailing and email addresses and make corrections to your DOB.

Why should I use the State Website?

  1. You can obtain child support information any time during the day or night 7 days a week.
  2. By keeping your address current you can ensure that all of your forms and notices are sent to the correct address.

How do I access the PA Child Support website? 

The Internet site is PA Child Support Website (www.humanservices.state.pa.us/csws/)

If you are a first time user who has never registered at pachildsupport.com, you can register for access to the Website by entering a user name (you may select any user name you would like), social security number (SSN), Case ID, email address, and a personal hint question and answer. After you have registered, you can log onto the Website by entering your user name and temporary password. When you login for the first time with your temporary password you will be asked to choose your own password. The personal hint question and answer will be used if you forget your password.

If you are a first time user who has previously registered at pachildsupport.com you can log onto the Website by providing a user name and your current pachildsupport.com password. When you login for the first time you will be asked to choose a personal hint question and answer. The personal hint question and answer will be used if you forget your password.

If you are currently registered as a Website user, you can log onto the Website by entering your user name and password. If you do not remember your password you will be able to request it by clicking the Forgot your password link on the login web page. By entering your correct user name and hint answer, you will get your password.

Note: If you are logging onto the Website and after three tries you still have not entered the correct user name and password your account will be disabled. To reset the user name and password you will need to call the help desk (877) 727-7238.