9-1-1 Application Process and Important Information

How Do I Apply? 

Fill out a Centre County Government Job Application. When filling out the application, be sure to list the position you are applying for: Public Safety Telecommunicator. Applications are available at the Human Resources office, or online at: Human Resources: How to Apply

You can either mail your application, or drop it off in person directly to Human Resources at:

Centre County Government
Office of Human Resources
420 Holmes Street, Suite 334
Bellefonte, PA 16823

Job Requirements:

  • High School Diploma or equivalent
  • Keyboarding Skills
  • Ability to pass pre-employment testing
  • Ability to pass extensive criminal background investigation
  • Willingess to work shift work, holidays and overtime.
  • Must have a valid Pennsylvania drivers license
  • Must possess or be able to obtain State and APCO Basic and EMD Certifications

Qualifications of a successful 911 dispatcher:

  • Ability to follow directions and work well with others
  • Ability to listen closely, capture details
  • Ability to remain calm during stressful situations
  • Ability to maintain a professional attitude
  • Customer service orientation
  • Team player
  • Intuitive (good common sense)
  • Proactive
  • High degree of self-discipline to organize and prioritize job duties
  • Handle confidential information and respect for the private, confidential information
  • Above average multi-tasking skills while maintaining a level head during demanding crisis situations.
  • A logical, rational approach to problem solving - an objective approach to situations and circumstances.
  • Ability to recognize and commit to improve one's own weaknesses or faults
  • Adapt to changes (each day is an adventure; no two days are alike. No one can predict what the next phone call will bring.)
  • Continue education in the 911 arena; focus on training development

Employee Benefits:

  • Health Insurance
  • Dental and Vision Insurance
  • Life Insurance
  • Short Term Disability Insurance
  • Retirement
  • Vacation, Sick and Personal Days
  • 11 Paid Holidays
  • Shift Differential
  • Employee Assistance Program
  • Health and Wellness Programs
  • We are a 24/7 operation

We Also Offer:

  • 4 to 6 months, One on One Training
  • State of the Art equipment/technology specifically for 911 work environment
  • Clean Work Space
  • Free Parking