How Do I Apply?
Fill out a Centre County Government Job Application. When filling out the application, be sure to list the position you are applying for: Public Safety Telecommunicator. Applications are available at the Human Resources office, or online at: Human Resources: How to Apply
You can either mail your application, or drop it off in person directly to Human Resources at:
Centre County Government
Office of Human Resources
420 Holmes Street, Suite 334
Bellefonte, PA 16823
Job Requirements:
- High School Diploma or equivalent
- Keyboarding Skills
- Ability to pass pre-employment testing
- Ability to pass extensive criminal background investigation
- Willingess to work shift work, holidays and overtime.
- Must have a valid Pennsylvania drivers license
- Must possess or be able to obtain State and APCO Basic and EMD Certifications
Qualifications of a successful 911 dispatcher:
- Ability to follow directions and work well with others
- Ability to listen closely, capture details
- Ability to remain calm during stressful situations
- Ability to maintain a professional attitude
- Customer service orientation
- Team player
- Intuitive (good common sense)
- Proactive
- High degree of self-discipline to organize and prioritize job duties
- Handle confidential information and respect for the private, confidential information
- Above average multi-tasking skills while maintaining a level head during demanding crisis situations.
- A logical, rational approach to problem solving - an objective approach to situations and circumstances.
- Ability to recognize and commit to improve one's own weaknesses or faults
- Adapt to changes (each day is an adventure; no two days are alike. No one can predict what the next phone call will bring.)
- Continue education in the 911 arena; focus on training development
Employee Benefits:
- Health Insurance
- Dental and Vision Insurance
- Life Insurance
- Short Term Disability Insurance
- Retirement
- Vacation, Sick and Personal Days
- 11 Paid Holidays
- Shift Differential
- Employee Assistance Program
- Health and Wellness Programs
- We are a 24/7 operation
We Also Offer:
- 4 to 6 months, One on One Training
- State of the Art equipment/technology specifically for 911 work environment
- Clean Work Space
- Free Parking